Services / Software Rescue & Takeover

Inherited Software Nobody Can Support?

Ignyte Software takes over business software that its builder left behind, such as a system from a vendor that is gone, an app the original developer never documented, or a tool built in Access, a low-code platform, or an AI app builder that the business now depends on. We secure it, get it under source control, make it stable, and then keep it running or plan what comes next.

Talk About Your ProjectSee How We Work

What changes

  • Passwords held by a former vendortoEvery account in your name
  • Code on one person's laptoptoCode in source control you own
  • Nobody knows what it doestoA written map of the system
  • Failures found by customerstoLogging and alerts
  • Backups nobody has triedtoBackups tested by restoring them
  • Lexington, KYCentral Kentucky & nationwide
  • Starts with a reviewFee credited toward the build
  • You own it allCode, data, and accounts in your name
  • First conversation is freeWe reply within one business day

Last updated October 21, 2026

Sound Familiar?

Most software that needs rescue started as a good idea that the business came to depend on.

  • The vendor who built it has closed, stopped answering, or raised prices out of reach.
  • The developer who wrote it left, and nothing is documented.
  • A tool someone built in Access, a low-code platform, or an AI app builder now runs part of the business.
  • Nobody is sure where the code is, or which copy is the real one.
  • Every change breaks something else, so nobody wants to touch it.

Start With a Review

The paid step between a free call and a build. The fee is credited toward the build.

Production-Readiness Review

For software you already run. You get a scored report on access control, data, backups, security, and how easy the software is to change, a risk list with recommended fixes, three priced options, and a fixed-price offer for the next step. Fee credited toward the build.

Workflow & AI Review

For a new build. You get a map of the process, an inventory of the systems and data involved, a risk list, three priced options, and a fixed-price offer for a first version. Fee credited toward the build.

See every step, from the free call to a care plan.

How a Takeover Runs

A takeover follows a fixed order. We do not change what the system does until we can change it safely.

  1. 1
    Secure access

    Get every password, account, domain, license, and server into your name before anyone touches the code.

  2. 2
    Source control and backups

    Put the code that is actually running into source control you own. Test the backups by restoring them.

  3. 3
    Map the system

    Write down its data flows, scheduled jobs, integrations, and the places where it keeps breaking.

  4. 4
    Safety tests

    Add tests that record what the code does today around the parts we are about to change.

  5. 5
    Stabilize

    Fix the recurring failures, add logging and alerts, and write down the deploy steps. Every release has a tested rollback.

  6. 6
    Then decide

    With the system stable and understood, choose with evidence: keep it on a care plan, modernize it in stages, or rebuild one part.

What You End Up With

Software you control, and that someone other than its original builder can change.

  • Every account, domain, license, and password in your name.
  • The running code in a source control repository you own.
  • Backups that have been restored, so you know they work.
  • A written map of the system and its deploy steps.
  • Logging and alerts, so a failure reaches a person before it reaches a customer.
  • A plan for what comes next, with priced options.

Software We Keep Running

A takeover only helps if someone stays to look after the system. We look after software for years.

Our product

Top25Rankings.com

A weekly data pipeline we have kept running since 2000: all five Top 25 polls, every week, plus a public JSON API.

See the product Our product

DocuKeep

Our commercial document-tracking service, in production today.

See the product Client work

Lafayette Engineering

Warehouse control systems we planned and built, and still support across multiple customer sites.

See care plans

Related Reading

Guide

Taking over an undocumented codebase

The rescue sequence in depth, and why a rewrite is rarely the first move.

Read the guide Service

Care Plans

Patching, monitoring, and fixes once the system is stable.

See the service Service

Legacy Modernization

Moving a stable system to current platforms in stages.

See the service Service

.NET Upgrades

When the inherited system runs on a .NET version near the end of support.

See the service

Common Questions

It depends on what is left. We start by securing what exists: the running system, the server it runs on, the database, and any copies of the code. We tell you plainly what we found and what can and cannot be recovered before you decide on the next step.

Not by default. The system you have already holds years of business rules. We make it stable first. If part of it should be rebuilt later, we rebuild that part in stages while the rest keeps running.

Yes. The Production-Readiness Review looks at any tool your business depends on, whatever it was built with. The review tells you whether to harden it, rebuild one workflow, or replace it.

Get every account, domain, license, and password into your name. That is the first step of every takeover, before anyone changes code. We help you list what you need and check that nothing is missing.

Yes. After the review and the work to stabilize it, the system can join a care plan. That covers patching, monitoring, and fixes, with a reply within one business day.

The owners of Ignyte. The people who review your system are the people who fix it. There are no account managers and no handoffs, and our core team reviews every change.

Inherited a system nobody wants to touch?

We reply within one business day, and the first conversation is always free.

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