Ignyte Software provides custom software development and consulting services. Each engagement is governed by a signed agreement, typically a Master Services Agreement together with one or more Statements of Work that define the scope, deliverables, timeline, and fees for that project. This page summarizes our standard practices; where they differ, the signed agreement for your engagement controls.
You own what we build for you. Upon full payment, all custom deliverables developed under your engagement, including source code, documentation, and design assets, are assigned to you.
We treat your business information, data, and systems as confidential. We are glad to execute mutual non-disclosure agreements before discovery conversations, and we do not reference client work publicly, in proposals, case studies, or testimonials, without your written permission.
We warrant that services are performed in a professional and workmanlike manner consistent with industry standards, and that deliverables will materially conform to the agreed specifications for the warranty period stated in your agreement. Our first remedy is to re-perform or repair the nonconforming work at no charge.
Except as stated in the signed agreement, services are provided without other warranties, and each party's aggregate liability is capped as set out there (customarily, the fees paid under the applicable Statement of Work). Nothing on this page limits liability that cannot be limited by law.
This website collects personal information only when you choose to provide it, through the contact form (name, email, organization, phone, and your message) or by calling us. We use that information solely to respond to your inquiry and manage our business relationship with you.
This site is served over HTTPS, and information you submit is encrypted in transit. Within client engagements, we follow the security practices defined in your agreement, including least-privilege access to your systems, encrypted storage of credentials, and return or destruction of client data at the end of the engagement.
Ignyte Software offers SMS messages to support our custom apps and websites including things like contact page submissions, reminders, alerts, etc. Message frequency varies. Message and data rates may apply. Text HELP to (859) 429-2846 for help. Text STOP to (859) 429-2846 to cancel.